Returns & Exchanges
At Unboxify, we want you to be completely satisfied with your premium electronics, which is why we offer a seamless 30-day return policy for all verified purchases. If your device isn't the perfect fit, our dedicated support team is here to ensure a quick and transparent exchange or refund process.
Return Process
- 1.Initiate Your Request
Log in to your Unboxify account, navigate to your order history, and click the 'Request Return' button to select the item and reason for return.
- 2.Prepare the Package
Securely pack the electronic device in its original manufacturer packaging, ensuring all accessories, manuals, and cables are included to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request approval.
- 4.Quality Inspection & Refund
Once our technicians verify the device condition and serial number, your refund will be processed back to your original payment method within 3 to 5 business days.